Our Auto BCC feature works with campaigns and cocoonmail, but is not offered on transactional emails.
By adding a BCC email address in your settings, your emails will be BCCd to this address. Do not use a personal email address, only one generated by your CRM.
Auto BCC is a feature that imports emails and contacts into your CRM platform. This works by adding a BCC email address to all outgoing campaigns and cocoonmail emails sent from Cocoonmail. You can add a BCC email address in your Tracking settings page. Be aware that BCCing might not be enough by itself. Some platforms may require you to add the sender email address to an allowlist or for the sender to be a user on your account.

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Syncing with Salesforce

You can record all outgoing email and add contacts into Salesforce using a pre-generated Email to Salesforce address. How to find your Salesforce email address Read how Email to Salesforce works

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Syncing with HubSpot

You can log all outgoing emails and add new contacts to HubSpot using your pre-generated BCC address. How to find your HubSpot email address
Make sure to read the “Requirements to log emails to the CRM using the BCC address” section on the page above to make sure the sync works correctly.

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Syncing with Attio

With Attio, your Attio log in email has to match the sending email in Cocoonmail. This is a limitation within Attio. For example, if your sending domain is mail.mydomain.com and the “From” address for your email is bob@mail.mydomain.com, your Attio account email has to be bob@mail.mydomain.com for this integration to work.

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Syncing with other CRMs

Most CRMs have a feature that lets you import email and contacts. Look for a BCC email address and add it to your Cocoonmail settings.